Mitracomm Ekasarana which is a leading provider of Contact Center services in cooperation with one of Indonesia’s largest bank, Bank Central Asia (BCA) Giving appreciation and gratitude to the Team Leader (TL) and SPV for call center during this run.

BCA known as the Bank providing the best service to their customers with Call Center gives awards to people who were behind the hospitality call center at Bank BCA. Mr. Kelvin Gonatha As CEO and Group Phintraco Mitracomm Ekasarana as one of its subsidiaries are also present to give Sharing Session on those who are behind the Call Center of the bank.

The event was also attended by Ms. Wani Sabu as Head Of Hallo BCA has won numerous awards Worldclass Call Center ini.Contact Center with numerous prestigious awards, thanks to the cooperation between the two sides of the big guns.

Taking “Sharing Experiences of the best Contact Center within the Region” as the theme  the Second APCCAL held in Nikko Hotel, Nusa Dua, Bali on October 21-22 2010. Not less than 10 countries and 300 people are participating in the event (more…)